Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your hair care products quickly and efficiently. Please review our shipping policy below:
Shipping Destinations
We currently ship to US and Puerto Rico. If you are located outside our standard shipping areas, please contact us at hair.jeniferlicelot@gmail.com to inquire about shipping options.
Processing Time
- Orders are processed within 3-4 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Rates
Shipping rates are calculated based on the weight of your order and delivery location. You can view the shipping options and costs at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment using the link provided in this email.
Shipping Delays
While we strive to ensure timely delivery, please note that shipping times may be affected by factors such as weather conditions, carrier delays, or holidays. We are not responsible for delays caused by the shipping carrier.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Missing or Damaged Packages
If your package is missing or arrives damaged, please contact us within 7 days of receipt at hair.jeniferlicelot@gmail.com We will assist you in resolving the issue.
Returns & Exchanges
For information on returns and exchanges, please refer to our [Return Policy Page].
If you have any questions or need assistance, feel free to contact us at hair.jeniferlicelot@gmail.com.
Thank you for choosing Hair Chair by Licelot